...
       "...for complete peace of mind!"
Bruce:   082 446 9216
[email protected]


Sandra: 082 338 3228
[email protected]

ADDRESS / CONTACT DETAILS



We are located in Roodepoort, in the West Rand and deal with most classes of short term insurance claims throughout the Gauteng region.








INTRODUCTION OF SERVICES



The company has operated as an independent claims handling service since 15 January 1998.  To curtail cost and to provide a value-added service to our clients in the Insurance Industry, we have kept our overheads to a minimum and have remained relatively small to provide a personalised, cost effective and speedy service.

We operate from a separate office at 89 Belladonna Road, Roodekrans, Roodepoort,1724.

Our sole member is Bruce St. Clair-Whicker

Although relatively small, we are technically advanced in that we use digital cameras, notebook computers, portable printers, scanners, e-mail and conference calling facilities such as Skype and Microsoft Teams in order to render a professional, speedy and cost-effective service in sync with our modern and constantly changing society whilst retaining traditional norms and ethical standards.  

Our main aim is to provide a value added and adaptive service to our clients in a speedily, cost-effective and professional manner in order to ensure that the bona fide and legitimate claimant remains a satisfied client.

OPERATIONAL AREAS

We serve the Gauteng area, Vaal Triangle and North-West Province, all at the same overhead cost.  We can therefore be appointed at no additional cost in these areas. 

FIXED TRAVEL TIME AND TRAVEL COST

   Postal address:
   PO Box 21291
   HELDERKRUIN
   1733

   Cell & Email: See above
   Fax number:  0866 591 329
   Claims:          [email protected]
Please Like our Facebook Page to stay in touch:
Complete Loss Adjusters CC
OUR PRODUCTS AND SERVICES

Domestic claims:
Burglary and thefts
Vehicle hijacking and theft
Building damage (impact, storm, lightning, subsidence, earthquakes, tremors, pools, roof and other structural damage, boundary and retaining wall damage etc.)
Contents damage (power surge, storm, lightning, flood, impact, attempted theft etc.) 

Commercial claims:
Property damage
Accidental damage
Buildings combined
Theft, Goods in Transit & Robbery
Goods in transit
Fidelity Guarantee
Product and Legal Liability
Power surges

Investigations:
Theft
Fraud

Exclusive product: Digital and Desktop Assessments


We have proven our capability in dealing with remote claims including structural losses, theft and burglary, power surge claims and more through Desktop Assessments with a proven track record.

We can attend to most claims by doing a Digital Assessment where all aspects of the loss including verification of the damage, confirmation of compliance with policy conditions, endorsements and/or warranties, confirmation of the loss and the quantification thereof can be done remotely. 

We have a wide range of relevant inventory at our disposal to perform Assessments and an online verification system to deal with virtually any claim.
BEE STATUS

Complete Loss Adjusters CC is an excepted micro enterprise with an annual turnover of less than R10 Million and is therefore classified B-BBEE LEVEL 4 CONTRIBUTOR: 100% PROCUREMENT RECOGNITION.


OUR TEAM










BRUCE ST. CLAIR-WHICKER

DESIGNATION:       
Sole Member / Claims Handler / Forensic Investigator

QUALIFICATIONS:  
B.Proc (UNISA). 
Completed Higher Certificate in Insurance at the IISA. 
Former Associate Member of the Institute of Loss Adjusters of South Africa (ILASA).

EXPERIENCE:        
Former Captain in the South African Police Services.  Investigation of fraud and economic related offences as well as crime scenes investigated for fingerprints, forensic and photographic evidence.  Forensic Audit Consulting and Investigation experience.

Practising Loss Adjuster in South Africa since 1995.
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SANDRA ST. CLAIR-WHICKER


DESIGNATION:       
Claims Handler / Office Manager 

QUALIFICATIONS:  
In-house and extensive training by at first assisting in claims administration as a Personal                                 Assistant and later became more actively involved in claims handling and adjusting.

EXPERIENCE:       
Started her career as a Clerical Assistant at the Johannesburg Central Local Fingerprint Office                                  where she classed fingerprints for search and confirmation of criminal records on the Police                                  Computerised System.  She later started as a Medical Receptionist at a large Medical Practice                                  prior to starting as a Personal Assistant at Complete Loss Adjusters CC.  She built up valuable                                   experience from being actively involved with the administration and claims settling on domestic                                 claims until she later dealt with entire domestic claims, which she has done for the past ten years.

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ADJUSTING EXPERIENCE: COMPLETE LOSS ADJUSTERS CC






















We currently serve, amongst other, the following Insurance Companies:

AIG Africa Limited
Bidvest Insurance Limited
FPM Short Term Insurance Brokers (Pty)Ltd
Carbon Insurance Administration
Allianz Global Corporate & Specialty SA Limited
Rodel Administration Services (Pty) Ltd
Constantia Insurance Company Limited
Compendium Insurance Brokers  
Hollard Insurance Company Limited
Bestsure
Bryte Insurance Company Limited
De Lucia Group
Kern Insurance Brokers
Assurant Risk Consultants (Pty)Ltd
INSURANCE CLASS < R500k R500k < 1m 1m < 5m
Buildings     *
Domestic   *  
Vehicle theft/hijack   *  
Goods in Transit     *
Commercial     *
Liability     *
Fidelity Guarantee     *
Fraud / forensic audit     *
Theft     *