"...for complete peace of mind!"
ADDRESS / CONTACT DETAILS
We are located in Roodepoort, in the West Rand and deal with most classes of short term insurance claims throughout the Gauteng region.
INTRODUCTION OF SERVICES
The company has operated as an independent claims handling service since 15 January 1998. To curtail cost and to provide a value-added service to our clients in the Insurance Industry, we have kept our overheads to a minimum and have remained relatively small to provide a personalised, cost effective and speedy service.
We operate from a separate office at 89 Belladonna Road, Roodekrans, Roodepoort,1724.
Our sole member is Bruce St. Clair-Whicker
Although relatively small, we are technically advanced in that we use digital cameras, notebook computers, portable printers, scanners, e-mail and conference calling facilities such as Skype and Microsoft Teams in order to render a professional, speedy and cost-effective service in sync with our modern and constantly changing society whilst retaining traditional norms and ethical standards.
Our main aim is to provide a value added and adaptive service to our clients in a speedily, cost-effective and professional manner in order to ensure that the bona fide and legitimate claimant remains a satisfied client.
OPERATIONAL AREAS
We serve the Gauteng area, Vaal Triangle and North-West Province, all at the same overhead cost. We can therefore be appointed at no additional cost in these areas.
FIXED TRAVEL TIME AND TRAVEL COST
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Postal address: PO Box 21291 HELDERKRUIN 1733 |
Cell & Email: See above Fax number: 0866 591 329 Claims: claims@completeza.com |
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Complete Loss Adjusters CC
OUR PRODUCTS AND SERVICES
Domestic claims:
·Burglary and thefts
·Vehicle hijacking and theft
·Building damage (impact, storm, lightning, subsidence, earthquakes, tremors, pools, roof and other structural damage, boundary and retaining wall damage etc.)
·Contents damage (power surge, storm, lightning, flood, impact, attempted theft etc.)
Commercial claims:
·Property damage
·Accidental damage
·Buildings combined
·Theft, Goods in Transit & Robbery
·Goods in transit
·Fidelity Guarantee
·Product and Legal Liability
·Power surges
Investigations:
·Theft
·Fraud
Exclusive product: Digital and Desktop Assessments
We have proven our capability in dealing with remote claims including structural losses, theft and burglary, power surge claims and more through Desktop Assessments with a proven track record.
We can attend to most claims by doing a Digital Assessment where all aspects of the loss including verification of the damage, confirmation of compliance with policy conditions, endorsements and/or warranties, confirmation of the loss and the quantification thereof can be done remotely.
We have a wide range of relevant inventory at our disposal to perform Assessments and an online verification system to deal with virtually any claim.
Domestic claims:
·Burglary and thefts
·Vehicle hijacking and theft
·Building damage (impact, storm, lightning, subsidence, earthquakes, tremors, pools, roof and other structural damage, boundary and retaining wall damage etc.)
·Contents damage (power surge, storm, lightning, flood, impact, attempted theft etc.)
Commercial claims:
·Property damage
·Accidental damage
·Buildings combined
·Theft, Goods in Transit & Robbery
·Goods in transit
·Fidelity Guarantee
·Product and Legal Liability
·Power surges
Investigations:
·Theft
·Fraud
Exclusive product: Digital and Desktop Assessments
We have proven our capability in dealing with remote claims including structural losses, theft and burglary, power surge claims and more through Desktop Assessments with a proven track record.
We can attend to most claims by doing a Digital Assessment where all aspects of the loss including verification of the damage, confirmation of compliance with policy conditions, endorsements and/or warranties, confirmation of the loss and the quantification thereof can be done remotely.
We have a wide range of relevant inventory at our disposal to perform Assessments and an online verification system to deal with virtually any claim.
BEE STATUS
Complete Loss Adjusters CC is an excepted micro enterprise with an annual turnover of less than R10 Million and is therefore classified B-BBEE LEVEL 4 CONTRIBUTOR: 100% PROCUREMENT RECOGNITION.
OUR TEAM
BRUCE ST. CLAIR-WHICKER
DESIGNATION:
Sole Member / Claims Handler / Forensic Investigator
QUALIFICATIONS:
B.Proc (UNISA).
Completed Higher Certificate in Insurance at the IISA.
Former Associate Member of the Institute of Loss Adjusters of South Africa (ILASA).
EXPERIENCE:
Former Captain in the South African Police Services. Investigation of fraud and economic related offences as well as crime scenes investigated for fingerprints, forensic and photographic evidence. Forensic Audit Consulting and Investigation experience.
Practising Loss Adjuster in South Africa since 1995.
___________________________________________________________________________
SANDRA ST. CLAIR-WHICKER
DESIGNATION:
Claims Handler / Office Manager
QUALIFICATIONS:
In-house and extensive training by at first assisting in claims administration as a Personal Assistant and later became more actively involved in claims handling and adjusting.
EXPERIENCE:
Started her career as a Clerical Assistant at the Johannesburg Central Local Fingerprint Office where she classed fingerprints for search and confirmation of criminal records on the Police Computerised System. She later started as a Medical Receptionist at a large Medical Practice prior to starting as a Personal Assistant at Complete Loss Adjusters CC. She built up valuable experience from being actively involved with the administration and claims settling on domestic claims until she later dealt with entire domestic claims, which she has done for the past ten years.
___________________________________________________________________________
ADJUSTING EXPERIENCE: COMPLETE LOSS ADJUSTERS CC
We currently serve, amongst other, the following Insurance Companies:
· AIG Africa Limited
· Bidvest Insurance Limited
· FPM Short Term Insurance Brokers (Pty)Ltd
· Carbon Insurance Administration
· Allianz Global Corporate & Specialty SA Limited
· Rodel Administration Services (Pty) Ltd
· Constantia Insurance Company Limited
· Compendium Insurance Brokers
· Hollard Insurance Company Limited
· Bestsure
· Bryte Insurance Company Limited
· De Lucia Group
· Kern Insurance Brokers
· Assurant Risk Consultants (Pty)Ltd
Complete Loss Adjusters CC is an excepted micro enterprise with an annual turnover of less than R10 Million and is therefore classified B-BBEE LEVEL 4 CONTRIBUTOR: 100% PROCUREMENT RECOGNITION.
OUR TEAM
BRUCE ST. CLAIR-WHICKER
DESIGNATION:
Sole Member / Claims Handler / Forensic Investigator
QUALIFICATIONS:
B.Proc (UNISA).
Completed Higher Certificate in Insurance at the IISA.
Former Associate Member of the Institute of Loss Adjusters of South Africa (ILASA).
EXPERIENCE:
Former Captain in the South African Police Services. Investigation of fraud and economic related offences as well as crime scenes investigated for fingerprints, forensic and photographic evidence. Forensic Audit Consulting and Investigation experience.
Practising Loss Adjuster in South Africa since 1995.
___________________________________________________________________________
SANDRA ST. CLAIR-WHICKER
DESIGNATION:
Claims Handler / Office Manager
QUALIFICATIONS:
In-house and extensive training by at first assisting in claims administration as a Personal Assistant and later became more actively involved in claims handling and adjusting.
EXPERIENCE:
Started her career as a Clerical Assistant at the Johannesburg Central Local Fingerprint Office where she classed fingerprints for search and confirmation of criminal records on the Police Computerised System. She later started as a Medical Receptionist at a large Medical Practice prior to starting as a Personal Assistant at Complete Loss Adjusters CC. She built up valuable experience from being actively involved with the administration and claims settling on domestic claims until she later dealt with entire domestic claims, which she has done for the past ten years.
___________________________________________________________________________
ADJUSTING EXPERIENCE: COMPLETE LOSS ADJUSTERS CC
We currently serve, amongst other, the following Insurance Companies:
· AIG Africa Limited
· Bidvest Insurance Limited
· FPM Short Term Insurance Brokers (Pty)Ltd
· Carbon Insurance Administration
· Allianz Global Corporate & Specialty SA Limited
· Rodel Administration Services (Pty) Ltd
· Constantia Insurance Company Limited
· Compendium Insurance Brokers
· Hollard Insurance Company Limited
· Bestsure
· Bryte Insurance Company Limited
· De Lucia Group
· Kern Insurance Brokers
· Assurant Risk Consultants (Pty)Ltd
| INSURANCE CLASS | < R500k | R500k < 1m | 1m < 5m |
| Buildings | * | ||
| Domestic | * | ||
| Vehicle theft/hijack | * | ||
| Goods in Transit | * | ||
| Commercial | * | ||
| Liability | * | ||
| Fidelity Guarantee | * | ||
| Fraud / forensic audit | * | ||
| Theft | * |
